Shipping policy
Shipping Policy
Thank you for visiting and shopping at Anyasmr. We are committed to providing a smooth and reliable shipping experience for all our customers.
1. Shipping Coverage
We offer worldwide shipping and deliver to most countries and regions.
2. Free Shipping
We are pleased to offer free standard shipping on all orders, with no minimum purchase required.
3. Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.
4. Estimated Delivery Time
Delivery times vary depending on your location:
-
United States / Canada: 7–12 business days
-
Europe: 6–10 business days
-
Australia / New Zealand: 7–12 business days
-
Rest of the World: 10–15 business days
Please note that these are estimated delivery times and may vary due to customs processing or local postal conditions.
5. Order Tracking
Once your order has been shipped, a tracking number will be provided via email.
You can track your shipment using the provided tracking link.
6. Customs Duties & Taxes
For international orders, customs duties or import taxes may apply depending on your country’s regulations.
These charges are the responsibility of the customer.
7. Delays
While we strive to deliver your order on time, delays may occur due to:
-
Customs clearance procedures
-
High shipping demand periods
-
Unexpected logistics issues
We appreciate your patience and understanding.
8. Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
9. Lost or Stolen Packages
If your package is lost or stolen, please contact us at atelier@anyasmr.com.
We will assist you in resolving the issue as quickly as possible.
10. Contact Us
If you have any questions about your order or shipping, please contact us:
Email: atelier@anyasmr.com
Thank you for choosing Anyasmr!